BMW & MINI Nationwide Warranty Policy

BMW Original Parts and Accessories – Sold Over the Counter When a part or accessory, sold over the counter, is already removed from the vehicle and returned to the center’s Parts department as defective with the original sales receipt, BMW NA will either reimburse the center the: • Cost of repairing the part; or the • Cost of an equivalent new or remanufactured replacement BMW Original Part or Accessory. The labor required to remove and reinstall the part, in this situation, is not reimbursable to the customer. It is always preferable, but not a requirement, that the vehicle with the installed part or accessory be returned to the center’s Service Department to confirm the existence of a defect. When the part is confirmed defective by an authorized BMW center, through the use of proper diagnosis and repair procedures, BMW NA will reimburse the center’s labor for diagnosis and the repair or replacement of an equivalent new or remanufactured BMW Original Part or Accessory. Part installations by the end customer: The warranty “start date” is the invoice date of the parts sale to the end customer. The end customer must provide the original customer invoice to prove the parts warranty start date. A claim submitted without this invoice on file at your center is not eligible for reimbursement. BMW Original Parts and Accessories that are replaced under the BMW NA Limited Parts Warranty receive the remainder of the original 24 month without mileage limitation coverage, should subsequent failure(s) occur. All BMW Original Parts and Accessories must be installed according to BMW NA guidelines to prevent damage. Any failures or damage, including consequential, which results from the improper installation of a BMW Original Part or Accessory, or external influences are not covered by the warranty.